God I’ve had sooooo many issues over the years. On one phone Spotify would periodically say I wasn’t connected to the internet despite having full bars LTE and the browser and other apps working. Easy fix if just close the app and usually that would fix it. Sometimes I’d have to restart my phone or delete and reinstall the Spotify app. Spotify Connect. Listen on your speakers or TV, using the Spotify app as a remote. Add another device that supports Spotify or has the app (like a speaker or laptop). Connect both devices to the same Wi-Fi network, and log in to Spotify. Listen out loud. Listen out loud. Fire up the Spotify app on your phone, laptop or tablet.
You open Spotify to enjoy your favorite tracks, but to astonishment, realize that it isn’t working. Thankfully this is a temporary issue and can be addressed by following some quick fixes. To help, here is a list of seven possible solutions that are effective when Spotify stops working on your iPhone or iPad. Follow them from top to bottom, and let’s get your problem fixed!
1. Force Close Spotify and Re-Open It
Force closing the app and relaunching it eliminates several temporary problems. In case Spotify is stuck or not letting you scroll the list of songs or use the controls, it is advisable to quit and re-open it.
My metro apps can't connect to the internet. For example, the Store tells me 'Your PC isn't connected to the internet. To use the Store connect to the internet and try again'. I get similar errors for any apps using Facebook, Twitter, LinkedIn, etc. My internet connection works just fine using an Ethernet cable and I also have no problem. Force Close Spotify and Re-Open It. Force closing the app and relaunching it eliminates several temporary problems. In case Spotify is stuck or not letting you scroll the list of songs or use the controls, it is advisable to quit and re-open it. On iPhone with Face ID, swipe up from the bottom of the screen and hold. On iPhone with the Home.
On iPhone with Face ID, swipe up from the bottom of the screen and hold. On iPhone with the Home button, quickly double press it.
From the app switcher, drag the Spotify app card up to quit it.
After a few seconds, relaunch Spotify.
2. Check Your Internet Connectivity
Secondly, verify that your iPhone has an active Wi-Fi or cellular connection.
For this, open the Settings app and tap on Wi-Fi. Tap on an available network to connect to it.
Similarly, inside the Settings app, tap on Cellular and see to it that the toggle for Cellular Data is enabled. On this screen, let’s further ensure that mobile data isn’t disabled specifically for Spotify. To check this, scroll down the ‘CELLULAR DATA’ section and make sure Spotify’s toggle is enabled.
After performing one or both the above steps, open Safari and visit a webpage, if it loads, that means the device has working internet connectivity.
In case you are facing issues with Wi-Fi or Cellular data, check our detailed guide that helps you solve these.
3. Check Spotify Server Status
In rare situations, Spotify may not work globally, or there may be an outrage only in your region.
The easiest way to check is by visiting Spotify Status on Twitter. To know about the Spotify status in your particular region, visit sites like DownDetector. You may also search for ‘Spotify Server Status‘ on Google, Bing, or any other search engine.
4. Log Out and Log In Again
Open the Spotify app and tap on Home, if not already. From the top right corner, tap on the Settings icon.
Scroll down, tap on LOG OUT, and confirm.
Now force close the app (explained above). Next, relaunch Spotify and log in using your credentials.
The steps above also help if you have recently upgraded to Spotify Premium, and it does not reflect or stops working correctly.
5. Restart Your Device
When you restart your iPhone or iPad, several small app issues and temporary software-level problems are repaired successfully.
If you are new to iOS, you may check our guide on restarting any iPhone or iPad model.
Note: If a simple restart is not good enough to solve your problem, learn how to hard reboot (or force restart) your iPhone. Spotify app wont stay paused.
6. Update Your Spotify App
With each update, Spotify tries to address existing bugs, polish the user experience, and introduce new features or changes.
It is a good idea to have the latest version of the app on your iPhone. To update, long press on the App Store icon and select Updates. Tap on UPDATE next to Spotify, if visible.
7. Uninstall and Reinstall Spotify App
Finally, if none of the above solutions work for you, it is time to have a Spotify’s fresh install. This involves uninstalling the app and reinstalling it. Please note that deleting the app will remove all the downloaded songs, as well.
From the Home screen, long press on the Spotify app icon and tap on Delete App → Delete.
Next, long press on the App Store icon and tap on Search. Type ‘Spotify‘ and tap on the download icon. After this, log in to the app, and it should work like a charm!
Signing Off
Spotify App Randomly Says It Isn't Connected To Internet Connection
This is how you can successfully fix the problem of Spotify not working on your iOS or iPadOS device.
Unfortunately, if nothing above helps, ask a friend or family member to log in to their Spotify account on your iPhone. If it works for them, that means there is some specific problem with your account. In such a situation, contact Spotify Care.
Everything working correctly now? It’s time to check some other fantastic Spotify related resources. Have a look.
Spotify premium free update download. The founder of iGeeksBlog, Dhvanesh, is an Apple aficionado, who cannot stand even a slight innuendo about Apple products. He dons the cap of editor-in-chief to make sure that articles match the quality standard before they are published.
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Force quit the app, then open it again
iPhone, iPad, iPod touch: Force the app to close.
Apple Watch: With the app open, press and hold the side button to show the power options. Then press and hold the Digital Crown to quit the app.
Apple TV: Double press the TV/Home button and swipe left or right to find the app with the issue. Then swipe up to close the app. You can’t force apps to quit on Apple TV (3rd generation).
Restart your device
Restart your iPhone, iPad, iPod touch, Apple Watch or Apple TV. Then open the app to see if it works as expected.
Check for updates
Make sure that your device has the latest version of iOS or iPadOS, watchOS or tvOS. Then check for app updates.
Spotify App Randomly Says It Isn't Connected To Internet Speed
iPhone, iPad, iPod touch or Apple Watch: You can manually update apps. You might need a Wi-Fi connection to update some apps on your iPhone, iPad or iPod touch.
Apple TV: Go to Settings > Apps and turn on Automatically Update Apps. If you don't have automatic updates turned on, you can open the App Store, go to the Purchased tab and open an app's product page to see if an update is available.
Reinstall the app
iPhone, iPad, iPod touch: Open the Settings app. Tap General, then tap iPhone Storage (or iPad Storage). Tap the affected app, then tap Offload app. Tap Offload app again. Wait a moment for the app to offload, then tap Reinstall App.
Apple TV: Highlight the app on the Home screen, then press and hold the Touch surface until the app jiggles. Press Play/Pause, then select Delete. Open the App Store and redownload the app. Some apps require subscriptions for activation. If you can't activate the app or you don’t remember your sign-in information, contact the app developer.
Apple Watch: Open the Watch app on your iPhone and tap the My Watch tab. Scroll to the app you want to remove, then tap it. Turn off Show App on Apple Watch, and wait for it to disappear from your watch's Home screen. To reinstall the app, scroll down to Available Apps in the My Watch tab and tap Install.
Contact the app developer
If you're having an issue with an Apple app, contact Apple Support. If it's a third-party app, contact the app developer.
Learn more
Get help with unfamiliar charges and in-app purchases.
If you can’t install or update an app, or if it’s stuck waiting, learn what to do.